Privacy Policy

Consent

Our Responsibility

Details we gather

1. We do not require or collect a student's photograph or image during the sign-up process or for course enrolment. However, upon successful placement through Edvoc Academy's placement assistance program, students may voluntarily provide video or image testimonials, subject to their explicit consent. Such testimonials may be used to inspire and motivate other students, as evidence of our commitment to offering 100% placement assistance as outlined during course enrolment. The submission of any testimonial is entirely at the discretion of the student and will not be a condition for placement or continued use of our services.
2. While using our Service, we may request that you provide certain personally identifiable information ("Personal Information") for the purposes of contacting or identifying you. This Personal Information may include, but is not limited to, your email address, first and last name, phone number, educational qualifications, usage data, residential address, age, gender, and the name of your school or college. The primary use of this information is to facilitate and support our placement services.
3. We use the information we collect for various purposes, including but not limited to:
   • Providing, operating, and maintaining our website and/or mobile application.
   • Improving, personalizing, and expanding the functionality of our website and/or mobile application.
   • Understanding and analyzing your use of our website and/or mobile application.
   • Developing new products, services, features, and functionalities to enhance our offerings.
   • Communicating with you directly, or through third-party partners, for the purposes of customer service, providing updates, and other information related to the website and/or mobile application, as well as for marketing and promotional activities.
   • Sending communications to you via email, SMS, and WhatsApp.

External websites and third-party links

1. The Platform may contain links to third-party websites, products, and services. Any information collected by such third parties, which may include, but is not limited to, location data or contact details, is governed by the privacy policies and practices implemented by those third parties. We strongly encourage you to review and familiarize yourself with the privacy practices of such third parties. We expressly disclaim any responsibility or liability for the privacy practices, policies, or actions of these third parties.
2. We may maintain a presence on social networking platforms, including but not limited to LinkedIn, Facebook, X, YouTube, Telegram, Instagram, Discord and blogs, as part of our promotional and business efforts to inspire, engage, and connect with a broader audience. Any domain links included therein may either redirect you to our Platform or request your participation through feedback, suggestions, or other interactions. In this context, we fully disclaim any and all liability or claims that may arise from the use or misuse of your feedback, suggestions, views, or other interactions on any of the aforementioned social networking platforms or blogs by any third party, whether known or unknown to us.

Payment Information

1. We utilize secure networks for processing online payments related to subscriptions. We do not store your credit card, debit card, or internet banking details on our servers. All payment- related data is encrypted and securely processed through a third-party payment gateway. Your transaction data is retained only for the duration necessary to complete the purchase transaction and is not stored thereafter.
2. The payment gateway employed by us complies with the standards established by the Payment Card Industry Data Security Standard (PCI-DSS), as governed by the PCI Security Standards Council, which is a collaborative effort between leading brands such as Visa, MasterCard, and American Express. Adherence to PCI-DSS ensures that the Platform securely handles your payment data.
3. Payment gateways and other payment transaction processors have their own privacy policies that govern the collection and use of information you provide to them, as well as the information we are required to share for the purpose of processing payments. These transactions and the handling of payment-related information are subject to the respective privacy policies of these third parties.

Grievance Procedures

1. In the event of a breach of security that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data that is transmitted, stored, or otherwise processed, we have established mechanisms and policies to promptly identify and assess such incidents. Based on the findings of our assessment, we will undertake the necessary notifications to relevant supervisory authorities and communicate with affected data subjects, which may include you.
2. In compliance with applicable legal requirements, the name and contact information of the Grievance Officer designated to address any complaints or concerns, including those related to breaches of this Privacy Policy or other related policies, are provided below:


Grievance Officer Name: Jithin Justus


Email Address: info@edvocacademy.com


3. The Grievance Officer is available for contact between 10:00 AM and 5:00 PM, Monday through Friday, excluding public holidays.

Governing Law

1. Edvoc Academy Pvt Ltd is incorporated and operates under the laws of the Republic of India, and as such, we are obligated to comply with Indian legal standards. We acknowledge that we may not have adhered to the privacy laws of other jurisdictions and expressly state that we are not aware of such foreign legal requirements.
2. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala, India.

Privacy policy for AI feature usage

1. No Personal Data Collection or Storage
Our AI features are designed to assist with learning and educational purposes only. We do not collect, store, or share any personal information through the AI functionality. Any interactions with the AI are temporary and strictly for enhancing the educational experience.
2. Use of Third-Party AI Platforms
We utilize third-party AI platforms to power certain features within our learning environment. These third-party providers may process data in real time to deliver AI-driven content. However, this data is not retained, and no personally identifiable information is shared or stored by Edvoc Academy or these third-party platforms.
3. Educational Purpose Only
The AI features integrated into our platform are exclusively for academic use. They are intended to assist students in learning and improving their skills. The AI is not designed to make decisions about users or collect data for non-educational purposes.

Childrens Policy

Law Enforcement

Other legal oblications

1. Comply with a legal obligation.
2. Protect and defend the rights or property of Edvoc Academy.
3. Prevent or investigate potential misconduct related to our services.
4. Safeguard the personal safety of our users or the public.

Update to this privacy policy

1. We may revise our Privacy Policy periodically. Any updates will be reflected by posting the revised Privacy Policy on this page.
2. Before the changes take effect, we will notify you either via email or by displaying a prominent notice on our platform. Additionally, we will update the "Last Updated" date at the top of this Privacy Policy.
3. We encourage you to review this Privacy Policy regularly to stay informed about any changes. The updated policy will become effective once posted on this page.

Changes to the site or terms of service

Questions and contact information